Refund Policy

At The Literary Odyssey, we are committed to providing high-quality educational content. This policy outlines our refund terms for all purchases made on our Platform.

All Sales Are Final

All purchases made on The Literary Odyssey Platform are final and non-refundable. This includes:

• Video courses and course bundles
• Mock tests and CBT simulations
• Quiz packs and flashcard sets
• Downloadable resources and study materials
• Any other digital content or services

By completing a purchase, you acknowledge and agree that no refunds will be issued for any reason, including but not limited to:

• Change of mind after purchase
• Partial use or non-use of purchased content
• Dissatisfaction with course content
• Inability to complete the course
• Technical issues on your end (device, internet, etc.)

We encourage you to make informed decisions before purchasing. Please:

Review Course Information:

• Read the complete course description and syllabus
• Watch any available preview videos or sample content
• Check the course duration and content breakdown
• Review the instructor's credentials and teaching style

Check Technical Requirements:

• Ensure your device meets the minimum system requirements
• Verify you have a stable internet connection
• Test that videos play properly on your browser/device

Ask Questions:

• Contact our support team at support@theliteraryodyssey.com with any questions
• Reach out to us before purchasing if you're unsure about course content or suitability

We are happy to help you choose the right course for your needs.

In rare cases, we may consider exceptions at our sole discretion:

Technical Issues (Platform-Side):

If there are persistent technical problems on our Platform that completely prevent access to your purchased content, and our support team is unable to resolve the issue, we may offer:

• A credit toward another course
• Extended access period
• In exceptional cases, a partial or full refund

Duplicate Purchases:

If you accidentally purchase the same course twice, contact us within 48 hours at support@theliteraryodyssey.com with your transaction details.

To Request an Exception:

Email support@theliteraryodyssey.com with:

• Your registered email address
• Order ID or transaction reference
• Detailed description of the issue
• Any relevant screenshots or documentation

Note: Exceptions are rare and granted solely at our discretion. The submission of a request does not guarantee approval.

Contact Us First:

If you have any concerns about a transaction, please contact us at support@theliteraryodyssey.com before taking any other action. We are committed to resolving issues directly and quickly.

Chargebacks:

If you file a chargeback or payment dispute with your bank or payment provider without first contacting us:

• Your account will be immediately suspended pending investigation
• We will provide all transaction evidence to your bank/payment provider
• If the dispute is found to be invalid, your account may be permanently terminated
• You may be held responsible for any fees incurred

Fraudulent Activity:

Any attempt to obtain refunds or chargebacks through fraudulent means may result in:

• Permanent account termination
• Legal action
• Reporting to fraud prevention services and law enforcement

For questions about this Refund Policy or to discuss your specific situation:

Email: support@theliteraryodyssey.com

Response Time: 1 to 2 business days

Support Hours: Monday to Saturday, 10 AM to 6 PM IST

Please include your order details and registered email address in all communications for faster processing.